IT specialist (m/f/d) for system integration

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Our office is scaling very fast and so is our IT! For that reason we are looking for an IT Support Engineer to join. You will be responsible for IT support across the business as well as assisting the Network Administrator with IT infrastructure at our home base in Berlin. You can join us part-time (50-80%). Please tell us your salary expectations and your earliest starting date in your application.

Your responsibilities

  • Support and administer Google Workspace, Atlassian products (Confluence and Trello) and our Slack account
  • Be responsible for tech on and off boardings
  • Be responsible for the maintenance, configuration, and reliable operation of computer systems (mainly Windows)
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation and backup processes (experience in deployment systems is a plus)
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Troubleshoot and make adaptations to our cloud telephony setup (Placetel)
  • Take care of our basic network management (especially VPN and WiFi)
  • Have an overview of the budget for new platforms and assembly costs
  • Cover Asset Management activities and maintain an overview of IT inventory
  • Provide documentation for end users
  • Act on helpdesk support efforts, make sure all applications, computer, and related equipment problems are resolved in a timely manner with limited disruptions
  • Cooperate with stakeholders of other depts (HR, Office Management, IT Security and Network administrator) to complete company projects

Your profile

  • At least two years experience in a fast-growing start-up with 100+ employees
  • An in-depth knowledge of office infrastructure and networking
  • A growth mentality
  • A passion for writing user-friendly, yet effective and bullet-proof procedures
  • A passion for automation and connecting different systems with each other to reduce manual work
  • Insatiable curiosity around understanding the work of our different teams, their requirements and how to best provide them with what they need to do a fantastic job
  • A critical view on our hardware and software spend
  • Experience with Cisco Meraki Cloud and B2-level German Language skills are a plus

Our promise

  • Independent tasks and areas of responsibility
  • Open communication with a fair feedback culture to continuously develop your strengths and potentials
  • Flexible working hours, the opportunity to work from home, as well as virtual sports courses because this is all part of a healthy work-life balance and therefore also of our corporate culture
  • Team-building events where you can get to know your colleagues outside the office: Whether at a picnic in the park, in the bouldering group or currently at online events – we create a variety of opportunities for you to exchange ideas

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