Internal IT Technician (m|f|d) - German and/or English Speaking

Interested in joining the team?

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With over 10,000 learning videos and more than 43,000 practice problems, sofatutor offers students of all grades the opportunity to learn digitally, flexibly and from any location. With a team of almost 200 employees, we pursue our vision of advancing the digitalization of learning and creating a product that turns learning into fun.

As an internal IT technician (m/f/d), you will join the people operations team. You will be responsible for IT support across the company, smooth onboardings for our new team members as well as supporting the network administrators with the IT infrastructure at our home base in Berlin. You can join us full-time or part-time (min. 30hrs).

Have we aroused your interest? Then please apply with a detailed application including your salary expectation and your earliest possible start date.

Your Mission

  • Administration and support of user and inventory management tools
  • Responsibility for IT onboarding and offboarding
  • Work on IT infrastructure improvements in collaboration with COO and the IT team
  • Maintenance, configuration and repair of Mac & Windows OS
  • Install, upgrade and repair hardware in a fast and proficient way
  • Manage virtual servers, and integrate automation and backup processes (experience with deployment systems is a plus)
  • Network management
  • Provide documentation for end users

Your Profile

  • At least two years experience in IT support, ideally in a growing start-up with 100+ employees
  • Very good organisational and communication skills
  • An in-depth knowledge of office and network infrastructure, experience with Cisco Meraki Cloud is a plus
  • A passion for writing user-friendly, yet effective and clear procedures
  • Curiosity around understanding the work of our different teams and their requirements
  • A critical view on topics such as user experience in the office
  • Very good English ideally paired with German skills at B2 level or higher

Our Promise

There is never a dull moment in your work! We are a growing company and have a lot of room for growth personally and professionally. Your team will always support you and there is plenty of room for giving and receiving feedback. You can also expect the following benefits:

  • The opportunity to actively contribute ideas, to make suggestions for improvement and to implement them together in the team
  • A steep learning curve and regular, open and constructive feedback
  • Team-building events, where you can get to know your colleagues outside of the daily office routine
  • Flexible working hours, the option of working from wherever you want, participation in (online) sports courses and other benefits for a healthy work-life-balance

About us

For more than ten years, the online learning platform “sofatutor.com” is supporting students on all levels in learning independently and is also widely used in teaching. We believe that students can reach their full learning potential if they are given the freedom to go their own ways and set individual goals. With didactically tested learning content in 13 subjects, our product adapts to the individual learning progress of students and helps them to improve grades. More than 100 employees work on our learning videos, practice problems and worksheets to show students that learning is fun. Bring in your talents and make our mission your own!

  • Mariam

    Mariam

    Finance

  • Andrea Carolina

    Andrea Carolina

    Content

  • Maria

    Maria

    People & Culture

  • Katharina

    Katharina

    Marketing

  • Mariana

    Mariana

    Content

Apply now

If you have any questions, you can also reach us via email.

jobs@sofatutor.com

Interested in joining the team?

Please submit your application through our application form.

Apply now

If you have any questions, you can also reach us via email.

jobs@sofatutor.com